Terms

Ordering goods

1. Select the product, below the price of the product you can choose the desired furniture shade and size, and other parameters, then select the button "Add to cart". The product will be in your shopping cart.

2. You can continue to add the desired items to the cart or go to the cart to make a purchase.

3. When all the items are in the basket, click on the "Order" button. Then place your order by filling in the fields provided. Select the delivery method and, if necessary, you can enter additional information.

4. Our customer consultant will register your order and inform you about the product production time (standard production time - 14 days).

5. In case of any doubts or questions, you will be contacted by our customer consultant to clarify the order information.

6. We will prepare a prepaid invoice, which will indicate the price of the product and the delivery fee, and send it to the specified e-mail address.

7. Furniture is made after payment of the invoice.

Furniture production, after payment of the invoice, is performed within 14 days (standard production time).

The time of receipt of the product is agreed with the customer at the time of ordering the product.

Order payment

1. Prepay by bank transfer upon receipt of invoice.

2. The invoice must be paid within 3 days, otherwise the order will be canceled!


Receipt / delivery of the order

You can receive the order free of charge in our salon Mūkusalas Street 15A (Riga).

Free delivery to the customer's address:

  • Riga,
  • Marupe, 
  • Jurmala,
  • Tukums region
  • For orders from 600 EUR in the whole territory of Latvia!
  • For delivery outside Latvia, please contact us before placing an order to agree on delivery costs.

Paid delivery to the customer's address:

*Region map

You can choose the delivery costs of the order when all the items have been added to the order basket by going to the "Cart" and selecting the appropriate order type.

Right of withdrawal

The Buyer has the right to withdraw from the Product within 14 calendar days from the moment of receipt of the Product by sending the Seller a letter of withdrawal. The Seller sends the withdrawal letter form to the Buyer by e-mail upon the Buyer's request.
The Buyer is obliged to return the goods to the Seller within 7 days after sending the letter of withdrawal. All costs incurred in returning the goods to the seller shall be paid by the buyer.


The buyer cannot use the right of withdrawal if:

  • they are damaged;
  • the ordered goods are made directly to the Buyer by individual order.

Privacy Policy

1. General terms and conditions of the privacy policy of SIA "Latvijas Ozols" online store www.latvijasozols.com:

1.1 These Privacy Terms (hereinafter - the "Terms") regulate the basic principles and procedures of the online store www.latvijasozols.com (hereinafter - the "Seller"), which the customer (hereinafter - the "Buyer") must follow.

2. Registration rules:

2.1 The LatvijasOzols.com online store collects and uses the data of natural persons (name, surname, address, telephone number, e-mail address and other information included in the LatvijasOzols.com order form) in order to:
 a) process and confirm the Buyer's order;
 b) solve problems related to the order or its delivery;
 c) fulfill other obligations under the contract.

2.2 Personal data is managed in accordance with security measures, protecting information from unauthorized destruction, disclosure to third parties or other illegal activities.

2.3 The Seller is entitled to use other data that do not correspond to personal data, such as data related to the goods purchased by the Buyer for statistical purposes. The data collection process does not reveal the identity of the buyer.

2.4 The Seller needs complete, detailed and up-to-date information about the Buyer in order to perform its activities effectively.

3. Processing of personal data:

3.1. In accordance with these terms, the Buyer agrees to the use of personal data when using the company's website.

4. Final terms

 4.1 These privacy policy provisions apply to the law of the Republic of Latvia.
 4.2 All disputes arising from non-compliance with the law shall be settled through negotiations. If no agreement is reached, disagreements shall be resolved in accordance with the procedures specified in the laws of the Republic of Latvia.

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